Glenn Goodrich Resume
GLENN
GOODRICH
103 Sunny Ridge Drive, Asheville,
NC 28804
Cell:
(828) 380-9353
E-mail:
gauleylhama@yahoo.com
Web site: www.gauleylhama.com
PROFESSIONAL
PROFILE
Over 25 years of experience in recreation and tourism.
Extensive knowledge of business operations and management,
marketing and expedition planning.
Strengths
- Strong leadership skills, numerous chairmanships and
presidencies of state, regional and local organizations.
- Leadership and ability create guide schoolprograms for 6
different outfitters.
- Excellent attention to customer service and hospitality.
- Skilled at managing all aspects of recreation business
operations, including sales and marketing, accounting, human
resources and customer service.
-Outstanding organizational skills.
-Experience in event and tour planning including river trips in
31 states and major overseas expeditions in 14 countries.
EXPERIENCE
1977-present:
Adventure Mountain River, formerly
Mountain River Tours, Inc., Hico,
West Virginia
Trip Leader and Director of Guide Training;
Guide and Trip Leader on Gauley and New Rivers
2006 - 2007
Denali Outdoor Center, Healy, Alaska
Trip Leader and Guide on the Nenana River
2007
Wilderness Aware, Buena Vista,
Colorado
Trip leader and guide for their Salt River
operation in Arizona
2005 - 2007
Mount Sunapee Ski Resort, Newbury, New Hampshire
Assistant Lift Supervisor
2004 - 2005
Moxie Outdoor Adventures, West
Forks, Maine/Charlemont, Massachusetts
Trip Leader and Guide on 5 rivers
Led 2005 Guide School
1999-2004
Recreational Management Services,
Rowlesburg, West Virginia
Director of Guest and Media Relations; Director
of Staff Training; Guide and Trip Leader on 9 rivers
1998-1999, 2000-2005
Cataloochee Ski Area, Maggie
Valley, North Carolina
Customer Services Specialist and Coordinator of
Ambassadors Program
1997-present
Private Consultant, Boone,
North Carolina
Clients Include:
Rutherford County Tourism Development
Biltmore Estate
Southwestern Community College and various other
colleges
Adam's Mark Hotel Charlotte
Nolichucky Outfitters Association
Wildwater, Limited
2003-present
Outdoors Unlimited, Flagstaff
Arizona
Boatman on 13-day Grand Canyon trips
1979-1996
Carolina Wilderness, Hot
Springs, North Carolina
General Manager of all operations from inception
to sale; Guide and trip leaer on 6 rivers
EDUCATION
The Ohio State University, Columbus,
Ohio
1976 Bachelor of Arts Degree; Major in Computer
Science; Minor in Business Administration
Blue Ridge Community College, Flat
Rock, North Carolina
1993 Associate Degree in Travel and Tourism;
Grade point average of 4.0 on a scale of 4.0; Graduated with
honors; Selected to the National Honor Society
North Carolina Rural Center, Raleigh,
North Carolina
1991 Graduate of inaugural Western North
Carolina Leadership Development
LICENSES
State of Maine; Level I and
Level II Whitewater Guide License
Grand Canyon National Park; Guide
License
ORGANIZATIONS
Asheville Area Tourism Association,
Asheville, North Carolina
President 1993-1994
Asheville Convention and Visitors Bureau,
Asheville, North Carolina
Chaired numerous committees including Convention
Development, Public Relations FAM and Convention Development FAM
Blue Ridge Mountain Host (Nine County)
Regional Tourism, Asheville, North Carolina
President 1994-1996
Madison County Chamber of Commerce,
Marshall, North Carolina
President 1994-1995
Madison County Community Foundation,
Mars Hill, North Carolina
Founding Board Member 1994-2002
Madison County Tourism Development
Authority, Mars Hill, North Carolina
Created the Authority in 1997; Chairman
1997-2001
North Carolina Department of Commerce,
Division of Traval and Tourism, Raleigh, North Carolina
Board of Directors 1997-1998; Chaired Grants
Selection Committee
Travel Council of North Carolina,
Raleigh, North Carolina
President 1997-1998
HONORS
2005 Article in Paddler Magazine
2004 Featured in March/April Issue of Paddler
Magazine
1996 Blue Chip Initiative Award,
United State Chamber of Commerce
1996 Madison County Chamber of Commerce
Member of the Year
1995 Travel and Tourism Employee of the Year
selected by the North Carolina Division of Tourism for the White
House Conference on Tourism
NON-COMMERCIAL TRIPS LED
2007 Colorado/Utah; 2007 Panama; 2007 Thailand; 2006 Idaho/Oregon, 2005 Costa Rica;
2004 Idaho/Oregon; 2003, 2001 Ecuador; 2002
British Columbia; 2001 Washington State; 2005, 2001, 1987, 1984, 1980
Grand Canyon; 2000 Belize, Guatemala and Honduras; 2000 Colorado;
1999 Alaska; 1993 Idaho; 1990 Palau and Bali; 1986 New Zealand and
Fiji; 1984 Costa Rica (2 trips); 1981 Montana, Oregon and
California; 1980 Utah; 1978 Idaho
Helped organize trips in Peru, Chile,
Australia, French Polynesia, Nepal, Egypt, Greece, Caribbean,
Canada, Mexico, Italy, Switzerland and Austria
